App / Mobile
ach77 collects only the account and transaction data needed to run your session, process payments through bKash, Upay or Bank Transfer, and respond to your support requests. This policy sets out what we collect, how we use it, and the choices available to you — subject to your local law and eligible region.
When you open an account with ach77, we collect the information you provide during registration — your name, contact details and any identity verification records required under our account procedures. When you make a payment using bKash, Upay or Bank Transfer, we record the transaction reference, amount and status so your account wallet reflects the correct balance. We do not store your full payment credentials on our own servers; payment processing is handled through the relevant payment channel, and we receive only the confirmation data needed to credit your account. We also collect session data automatically — device type, browser version, IP address and pages visited — to keep your account secure and to ensure the platform functions correctly on mobile. This session data is not sold to third parties. Where we work with analytics or security partners, we share only the minimum data required for those services to operate. We retain your account data for as long as your account remains active and for a further period as required by applicable rules. After that, personal data is deleted or anonymised. Use of this platform depends on your local law and eligible region.
This policy covers your ach77 account, your activity on ach77 and any support interactions you initiate with us. It does not extend to third-party services you reach through links on our site — those services operate under their own policies. Review the scope table below to understand what falls inside and outside this policy.
All data you submit when creating or updating your ach77 account falls within this policy — login credentials, contact details and any verification records. We control how that data is stored and for how long.
Payment records for bKash, Upay and Bank Transfer deposits and withdrawals are covered. We receive only the confirmation data from the payment channel, not your full wallet credentials or bank account numbers.
Game session logs and betting history generated on ach77 are within scope. These records may be used to verify account activity, resolve disputes and maintain your wallet balance accurately.
External payment gateways, analytics tools and any linked third-party sites operate outside this policy. Once you leave ach77 or interact directly with a payment provider, their own privacy terms govern the exchange.
You have several practical routes to manage how your data is held on ach77. Start by reviewing your account profile page — the details shown there reflect what we currently hold for your account. If any information is incorrect, you can update most fields directly from your account settings; for fields that require identity verification, our support team can walk you through the correction process. If you want to know specifically what records we hold beyond what your account page shows, send a request through the support channel and we will confirm the categories of data on file. You can also ask us to delete your account and associated personal data if you choose to close your membership — this is subject to any retention obligations that apply to transaction records under applicable rules. All of these actions are available to you regardless of which payment method — bKash, Upay or Bank Transfer — you use on the platform.
Open your ach77 account profile to see the contact and verification details we currently hold. The account page is the first place to check before raising a formal data request.
Most contact fields can be updated directly in account settings. For identity or verification records that cannot be self-edited, contact support with the corrected information and we will action it.
If you want a full picture of the data categories we hold for your account, send a written request through the published support channel. We will respond to confirm what is on file and how it is used.
You can ask us to close your account and remove personal data. Transaction records may be retained for the period required by applicable rules before full deletion or anonymisation takes place.
If you have a question about this policy, want to correct data we hold or need to raise a data request, use any of the routes below. We respond through the same channel you use to contact us. Always include your registered account email so we can locate your record without delay.
Start a chat session from the ach77 support widget. For privacy questions, describe your request in the first message so the team can route it directly to the right area.
Send your privacy or data request to the email address published on the ach77 contact page. Include your account username and a clear description of the data action you are requesting.
The Help Centre on ach77 lists published policy articles and account management steps. Check there first — many data and account questions are answered without needing to open a support ticket.
We keep this policy current and apply it consistently across all account types and payment methods available on the platform. The points below describe how we approach each key area of data management so you know what to expect when you use ach77.
We use cookies to keep your session active, remember your account preferences and monitor platform performance. You can adjust cookie settings in your browser, but disabling some cookies may affect how account features function on mobile and desktop.
Account credentials are stored using industry-standard hashing. We do not display your password in any account page. If you suspect unauthorised access, use the account recovery route on the login page and contact support immediately.
Active account data is held for the duration of your membership. Transaction records — including bKash, Upay and Bank Transfer entries — are retained for the period required by applicable rules, after which they are deleted or anonymised.
When we update this policy, the revised version is published on this page with a note indicating the change. Continued use of ach77 after an update is published means you have had the opportunity to review the new terms.
These questions come from account holders who want to understand their data rights and how ach77 handles personal information. If your question is not covered here, use the support routes listed on this page.
We collect the name, contact details and any identity records you submit during registration. We also record your device type and session data automatically. We do not collect payment credentials directly — bKash, Upay and Bank Transfer transactions are processed through the respective payment channels, and we receive only the confirmation needed to credit your account.
Yes. Your account profile page shows the core details we hold. For a broader picture — such as session logs or transaction history — send a written request through the support channel listed on this page. Include your registered account email and we will confirm the data categories on file.
Most contact fields can be updated directly in your account settings. For verification records or fields that are locked, contact our support team and describe the correction needed. We will confirm the steps required and update your record accordingly.
We share data only with partners needed to operate the platform — payment channels, security tools and analytics services. We share the minimum data required for each service. We do not sell your personal data. Third-party sites you reach through links on ach77 operate under their own separate policies.
Once you close your account, personal profile data is deleted or anonymised after a short administrative period. Transaction records, including bKash and Bank Transfer entries, may be retained for longer where applicable rules require it. After that retention period ends, those records are also removed or anonymised.
Yes. Access to ach77 and the services described in this policy depends on your local law and eligible region. We recommend reviewing the legal position applicable to you before opening an account or making any transactions. This policy does not override local legal requirements.